Course Gift Vouchers
How they work – you have 3 options!
**Due to coronavirus we have removed expiry dates from both existing vouchers and new voucher purchases to give you complete flexibility**
Open ended vouchers these vouchers display a specific monetary value and may be redeemed against any of our range of fantastic courses. You can purchase a voucher for any value, and the recipient may top up to attend any course that is greater than the voucher value. You can also buy this voucher for the value of a private tuition session.
Specific date vouchers can be purchased for a particular course on a specific day, and are best if you know the availability of who you’re buying for. You can also book a private tuition session with this voucher.
Alternatively you can buy a voucher which displays the class name only so the recipient can choose their date later. This option is ideal if you don’t want a value displayed on your voucher. (We are flexible to changes so the recipient can change the course type if they wish to a course of the same value, or pay the difference for courses of a greater value.)
How to buy your voucher
If you wish to purchase a voucher you can call our shop on 01245 283986 or if we are out just send us an email with the class or voucher value you require and we can email you payment details. We can have your voucher emailed to you or popped in the post with a leaflet to present to the lucky recipient. **Last Christmas posting dates would be 21st December but don’t worry if it’s cutting it fine just email us to request a copy of your voucher to print at home**
Redeeming a gift voucher?
You will not be able to book a class using a voucher via the online booking system – this is for new paying bookings only. Choose your date from our courses online but contact us stating your chosen course and date and email us a photo of your voucher too please as we cannot redeem courses without the vouchers. Vouchers may be topped up if the course you want to attend is of a greater value than your voucher. Any leftover balances can be used against future classes. We look forward to seeing you!
Terms & Conditions
Course gift vouchers are non refundable under all circumstances but may be transferred to a different recipient by yourselves.
All courses redeemed using vouchers must take place before the expiry date on the voucher (**expiry dates temporarily removed from all vouchers owing to coronavirus**. Out of date vouchers will not be honoured or refunded. All gift vouchers are valid for 6 months from the date of purchase and courses must be both booked and attended within this time. Gift vouchers are valid for 6 months and extensions are chargeable. See below.
To book a course using a gift voucher you should contact us via email at email@example.com the name and date of the course you wish to take part in. A list of courses and dates can be viewed at gourmetcupcakes.co.uk/courses. NB Voucher redemptions cannot be made via the website booking system.
Vouchers are purchased for a specific amount and may be redeemed against any of our courses. If the course you wish to attend is of a higher value than your voucher, you may attend and pay the difference however, if the course you choose is of a lesser value than your voucher, we regret no refund can be made but you will be able to use the credit against another course, the remaining value will be extended by 3 months from the date of your booked class, and classes should be attended within these 3 months otherwise extension fees apply.
Course attendees that have booked via gift voucher redemptions are eligible to take advantage of our loyalty discount schemes. (See Above)
Course prices may be subject to increase. Therefore, attendees redeeming gift vouchers against courses that have increased in price since the voucher was purchases will need to pay the difference in order to attend the course.
If you are purchasing a voucher as a gift for somebody else, they will also be subject to our terms and conditions. If you are booking a specific date it is your responsibility to check the recipient is free to attend on that date, amendments and cancellations are chargeable as per our fees above.
All courses are subject to availability and booked on a first come first served basis.
Vouchers cannot be redeemed against courses at external venues or against parties.
Gift vouchers may be extended for a charge of £10 for 3 months from expiry plus £5 for every further month after this that the extension is required to encapsulate your chosen course.
Leftover voucher credit may be redeemed against a future courses only, and the expiry date will be extended for a further 3 months within which time your class should be taken or it will be subject to the extension fees listed above. Leftover credit may not be redeemed against shop products or cake orders.
We request that you email us a photo of your voucher in order to redeem your class. We are unable to accept voucher bookings without seeing your voucher.
Any courses booked over the telephone, via email, or in person at our shop, whether new bookings or gift voucher redemptions, will be subject to all of the above terms and conditions.
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